If you have recently submitted a dispute, the quickest method of checking the status is to contact our Member Services Team at (833) 264–6447 or member-services@getcogni.com.
Please be aware that in most cases, Provisional Credit can take up 10 business days if the dispute was submitted outside of 30-days from initial account funding or 20 business days if the dispute was submitted within 30-days from initial account funding.