You can update your contact info in the Cogni app after logging in. Tap on the Profile icon at the top-left of the screen (indicated by initials or a photo once added). Then on the Profile screen, tap on the information you would like to update: Email, Phone, or Address.
To ensure safety and security of your account, our Cogni team may reach out to you asking for evidence of the profile change, such as a phone bill, driver’s license, etc.
Note: For security reasons our Member Services Team is not able to update your Home address, Email, or Mobile number on your behalf, but they can assist if you are encountering problems within the App.