Card-Based Transactions & Disputes

Card Purchases

• Why are some of my card-based purchases still pending?
• Can a pending charge be canceled?
• Why haven't I seen my refund?
• Why was my card transaction declined?

ATM Withdrawals

• Can I withdraw cash at an ATM?
• How do I locate a Fee-Free ATM?

Disputes

• What should I do if I notice unauthorized transactions?
• Why does this transaction appear twice?
• What is the status of my dispute?